Terms & Conditions for Accentrix Limited

Welcome to Accentrix Limited. By engaging our elderly home care services, you agree to abide by the following Terms & Conditions. These terms govern the relationship between you, our clients, and Accentrix Limited, ensuring that we provide safe, respectful, and high-quality care.

Service Provision

Accentrix Limited offers a range of home care services tailored to meet the unique needs of elderly individuals. Our services are provided according to the care plan agreed upon during the initial consultation. We strive to deliver our services with the highest level of professionalism and compassion.

Client Responsibilities

Clients and their families are responsible for providing accurate and complete information about the client’s health, preferences, and care needs. This information is critical to ensuring that we can provide appropriate and effective care. Clients also agree to treat our caregivers with respect and provide a safe environment for them to work in.

Payment Terms

Fees for our services are outlined in the care agreement and are payable according to the schedule specified. Payments must be made on time to ensure the uninterrupted provision of care services. Accentrix Limited reserves the right to adjust fees with prior notice to the client.

Service Modifications and Termination

Either party may request modifications to the care plan, which will be addressed through mutual agreement. Accentrix Limited reserves the right to terminate services if the terms of this agreement are not met, or if the care environment becomes unsafe for our caregivers. Clients may also terminate services with reasonable notice as specified in the care agreement.

Liability

Accentrix Limited is committed to providing safe and effective care. However, we are not liable for any direct, indirect, or consequential damages that may arise from our services, except where required by law. Our caregivers are trained professionals, but they are not liable for any outcomes beyond their control.

Confidentiality

All personal information and care details shared with Accentrix Limited are treated with the utmost confidentiality. We adhere to strict privacy standards to protect client information and only share it with authorized individuals as necessary for care provision.

Amendments

Accentrix Limited reserves the right to amend these Terms & Conditions as needed. Any changes will be communicated to clients, and continued use of our services after any such changes constitutes acceptance of the new terms.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us.